|
Fast moving
companies need superior customer service to support their applications.
Link2consult's solution is backed by a team of seasoned support
professionals dedicated to long-term customer success. Access to
Customer Support is provided through different channels:
- Telephone
- Email
- Self-service
knowledge base
- Web-based
issue management
- Application/Web
browser sharing
Security
& Reliability
Security and reliability are the foundation of the Link2consult
solution. To date, our customers have experienced greater than 99.95%
system availability of applications outside of routine system maintenance
and upgrade, which occurs during non-business hours. Link2consult
has a multi-level security system to deliver our service level guarantee.
Our system includes Internet Data Security Center Hosting, and transactions
that occur over the Internet are fully encrypted.
|