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Customer Experiences  

Fast moving companies need superior customer service to support their applications. Link2consult's solution is backed by a team of seasoned support professionals dedicated to long-term customer success. Access to Customer Support is provided through different channels:

  • Telephone
  • Email
  • Self-service knowledge base
  • Web-based issue management
  • Application/Web browser sharing

Security & Reliability
Security and reliability are the foundation of the Link2consult solution. To date, our customers have experienced greater than 99.95% system availability of applications outside of routine system maintenance and upgrade, which occurs during non-business hours. Link2consult has a multi-level security system to deliver our service level guarantee. Our system includes Internet Data Security Center Hosting, and transactions that occur over the Internet are fully encrypted.

 
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